Last updated: 23 August 2026
1. About this policy
This policy explains how CRM PROPERTY INVESTMENTS LTD, trading as The Resin & Renovation Company, uses cookies and similar storage or access technologies on theresinandrenovationcompany.com, including technology associated with analytics, advertising and embedded content.
A cookie is a small text file stored by a website on your browser or device. Similar technologies include local storage, pixels, tags and scripts that store information on, or read information from, a device.
Our operating and correspondence address is Acres Road, Brierley Hill, West Midlands, DY5 2XY. You can contact us at info@theresinandrenovationcompany.com or 07405 181163.
2. The categories we use
Necessary
These technologies are needed to provide a service you request, secure the website, balance traffic, submit forms or remember your privacy choice. Where the applicable legal exception applies, they operate without consent.
Preferences
These remember choices that improve or adapt the website for you. Where a statutory exception applies, we provide clear information and a simple way to object. Otherwise, we ask for consent.
Statistics
These help us understand how visitors use the website and improve its content and journeys. We ask for consent for Google Analytics on this website.
Marketing
These measure advertising performance and may support advertising features. We ask for consent before permitting Google Ads storage or access on your device.
3. Your choices
When you first visit, you can:
- Accept all;
- Reject non-essential; or
- Manage choices by category.
Necessary technologies remain available. Statistics and marketing are denied unless you make the relevant positive choice.
You can change or withdraw your choice at any time. Withdrawing does not affect processing that was lawful before withdrawal.
Manage cookie choices
4. Google Analytics and Google Ads
Site Kit by Google places one Google tag, GT-MQDWJ832, connected to:
- Google Analytics 4 measurement ID
G-13K18MTZ67; and - Google Ads identifier
AW-18390081494.
Google Consent Mode adjusts these tags according to the statistics and marketing choices communicated by our consent controls.
Under our Advanced Consent Mode setup, Google tags load when a page opens. When Analytics or Ads consent is denied, they do not read or write Analytics or Ads cookies, but they send cookieless pings to Google from pages and when events are logged. These pings may include the consent state, timestamp, user agent, referrer, whether the current or a previous page URL contained ad-click information, a random number generated for the page load and information about the consent platform. Google uses these signals for aggregate measurement and modelling.
When consent is granted, Google technologies may include:
_gaand related_ga_...cookies, used to distinguish website visitors and sessions for Analytics, for up to two years, subject to shorter browser limits; and- cookies beginning
_gcl_, used for Google advertising/conversion measurement, for up to 90 days.
You can read Google’s Privacy Policy and how Google uses cookies.
5. Manual cookie and technology inventory
Inventory checked: 17 August 2026.
This manual inventory records the technologies identified on the website as at 17 August 2026. It includes cookies or other browser storage where applicable and automatic third-party network requests that do not necessarily store anything on your device.
| Category | Provider or technology | Purpose and when it operates | Storage or duration information |
|---|---|---|---|
| Necessary | Complianz consent controls | Records that a privacy choice has been made and the status of the available consent categories, so the website can apply the choice and let you change it later. This operates without optional consent. | First-party cookies can include cmplz_functional, cmplz_preferences, cmplz_statistics, cmplz_marketing, cmplz_policy_id, cmplz_consented_services and cmplz_banner-status. The active configuration sets these for up to 365 days; they are replaced when you change your choice and can be removed through your browser controls. |
| Statistics | Site Kit by Google / Google Analytics 4 | With Statistics denied, the Google tag can send cookieless consent and measurement pings but does not read or write Analytics cookies. After a positive Statistics choice, Analytics measurement can use _ga and related _ga_... cookies. |
No Analytics cookie while Statistics is denied. After consent, _ga and related _ga_... cookies may last for up to two years, subject to shorter browser limits. |
| Marketing | Site Kit by Google / Google Ads | With Marketing denied, the Google tag can send cookieless consent and measurement pings but does not read or write Ads cookies. After a positive Marketing choice, advertising/conversion measurement can use cookies beginning _gcl_. |
No Ads cookie while Marketing is denied. After consent, _gcl_ cookies may last for up to 90 days. |
| Marketing — external fonts | Google Fonts | Complianz blocks Google Fonts stylesheets and font files until you make a positive Marketing choice. If allowed, your browser connects to Google’s font servers and sends technical request information such as your IP address, browser information, our site origin and the time of the request. | No Google Fonts request is made before Marketing consent. After consent, Google-controlled processing and retention depend on Google’s service and policy; this row does not assert that a particular Google Fonts cookie is set. |
| Automatic third-party resource | Phoenix-hosted finance image | Pages displaying the finance banner request its image from Phoenix’s server, which receives the technical request information described below. The request occurs before any click and does not include quotation-form contents. | This row records an automatic network request; no particular Phoenix cookie or browser-storage item is claimed. |
| Necessary when relevant | WordPress login and administration | WordPress uses authentication, security or interface-preference storage when an authorised user uses a login or administration function. These items are not part of the ordinary logged-out visitor journey. | Session or configuration-dependent; relevant only while using the corresponding login or administration feature. |
| Requested form service | Contact Form 7 and Booking Calendar | Delivers a quotation/enquiry or appointment request that you choose to submit. The current forms do not have Google reCAPTCHA or Cloudflare Turnstile configured. | No separate non-essential browser-storage item has been verified for ordinary form delivery. Form-submission retention is explained in the Privacy Policy rather than this cookie inventory. |
We will review and update this inventory after a material change to the website, consent configuration or third-party services.
6. Google Fonts and other third-party content
Complianz blocks Google Fonts stylesheets and font files from fonts.googleapis.com and fonts.gstatic.com until you make a positive Marketing choice. Before that choice, no Google Fonts request is made. If you allow Marketing content, your browser may connect to Google’s font servers and send technical request information such as your IP address, browser information, our site origin and the time of the request. The inventory does not claim that Google Fonts sets a particular cookie.
7. Links to WhatsApp, Phoenix and other websites
A normal link does not give the destination service access to information you previously entered in our website forms. When you choose a link to WhatsApp, Phoenix Financial Consultants Limited or another website, your browser connects to that service and it may receive technical information and set its own cookies under its own policy.
Pages displaying our finance banner currently request the image directly from Phoenix’s server before you click. Phoenix may receive technical request information such as your IP address, browser information, our site origin and the time of the request. This automatic image request does not send information entered into our quotation form.
Phoenix’s finance service is governed by the Phoenix Privacy Policy. WhatsApp/Meta governs information processed through WhatsApp.
8. Browser controls
Most browsers let you view, block and delete cookies. Blocking all cookies may stop necessary website features from working correctly. Browser controls do not replace the choices available through our Manage Cookie Choices control.
9. Changes to this policy
We review this policy and the manual inventory when the website, providers or technologies change. The date above shows when this policy was last updated.
10. Contact us
Questions or concerns about our use of cookies can be sent to:
CRM PROPERTY INVESTMENTS LTD trading as The Resin & Renovation Company
Acres Road
Brierley Hill
West Midlands
DY5 2XY
Email: info@theresinandrenovationcompany.com
Telephone: 07405 181163
For more information about your rights and how to complain, read our Privacy Policy.
